Customer Reviews
4.7 out of 5 based on 2420 user ratings
works with the independent review site Feefo to collect and publish customer reviews.
- All our customers can leave a review
- We welcome all feedback and we publish all reviews good and bad
- You can read all reviews on the Feefo website
Excellent 4.7 Out of 5
2420 Customer Reviews
Featured Reviews
Liz Stephen
29-Nov-2018
Fantastic website and very good delivery price
Website easy to use. Cost was fantastic. By far cheaper than other comparison sites. Collected and delivered promptly. Easy to follow parcel with tracking number.
Liz Stephen
30-Nov-2018
Fantastic website and very good delivery price
Website easy to use. Cost was fantastic. By far cheaper than other comparison sites. Collected and delivered promptly. Easy to follow parcel with tracking number.
Alan Mitchell
28-Nov-2018
EXCELLENT SERVICE PARCEL COLLECTED ON TIME AND DELIVERED ON TIME, MISTAKE MADE BY ME WAS EASILY CORRECTED BY CUSTOMER SERVICES AT NO COST.
NICHOLAS WILSON
28-Nov-2018
BLOODY GOOD SERVICE; THANKYOU...
Yes, the service was exemplary as many options became available as to level of service offered, costings and comparisons.
Alan Mitchell
28-Nov-2018
EXCELLENT SERVICE PARCEL COLLECTED ON TIME AND DELIVERED ON TIME, MISTAKE MADE BY ME WAS EASILY CORRECTED BY CUSTOMER SERVICES AT NO COST.
NICHOLAS WILSON
28-Nov-2018
BLOODY GOOD SERVICE; THANKYOU...
Yes, the service was exemplary as many options became available as to level of service offered, costings and comparisons.
ROBERT YARLETT
29-Nov-2018
Would use again
Turned up with in time limit
Parcel delivered on time
I would have liked a more accurate time slot for pick up ...
Between 9 and 6 ruins the whole day .
And ..i didnt get confirmation of parcel delivery as promised
Susana Rodrigues
27-Nov-2018
Perfect!
I delivered the package, next day was collected and arrived safely to the destination in Portugal... in only 4 days! Amazing job guys! Many thanks! Will definitely use your services again!
Simon Boughton
27-Nov-2018
very good service
very good, parcel collected in UK on Thursday and arrives in Estonia on Tuesday, very pleased
Michael Forsyth
26-Nov-2018
Parcel to Israel in 3 days
Great price, easy process and very rlefficient delivery.
2 minor problems - the website was quite “buggy” and didn’t work correctly - I had to keep refreshing it. Also, the info regarding where to fix the labels and what to do with them was rea ...
Reviews (0)
alan gradin
01-Dec-2018
waste of money and bad service
really bad service and waste of money they miss the collection and asking more money for rebooking
alan gradin
01-Dec-2018
waste of money and bad service
really bad service and waste of money they miss the collection and asking more money for rebooking
waqar mirza
30-Nov-2018
Not happy
I have sent 2 ladies suits as gift for family and your clearing agents in Pakistan asking for money to release the parcel from the receiver. The parcel should have been delivers on the 23rd November 2018 but still they are not releasing the parcel and asking for money.
Colette Curry
29-Nov-2018
Extra costs incurred
The service was very efficient and simple to use and from my experience I would have given it five stars. However, the recipient was asked to pay a duty of $20 when the parcel arrived - I was not informed of this at any part of the transaction - as the parcel was a gift it was embarrassing and meant that the price quoted on the website was misleading as we have reimbursed the recipient for their fee to accept the parcel so the true cost of sending the parcel was higher than quoted. All fees associated with the parcel should be clearly marked on the listing.
Liz Stephen
29-Nov-2018
Fantastic website and very good delivery price
Website easy to use. Cost was fantastic. By far cheaper than other comparison sites. Collected and delivered promptly. Easy to follow parcel with tracking number.
Liz Stephen
30-Nov-2018
Fantastic website and very good delivery price
Website easy to use. Cost was fantastic. By far cheaper than other comparison sites. Collected and delivered promptly. Easy to follow parcel with tracking number.
Alan Mitchell
28-Nov-2018
EXCELLENT SERVICE PARCEL COLLECTED ON TIME AND DELIVERED ON TIME, MISTAKE MADE BY ME WAS EASILY CORRECTED BY CUSTOMER SERVICES AT NO COST.
NICHOLAS WILSON
28-Nov-2018
BLOODY GOOD SERVICE; THANKYOU...
Yes, the service was exemplary as many options became available as to level of service offered, costings and comparisons.
Geoffrey Thompson
28-Nov-2018
Not very good
Two parcels to collect UPS no problem.
Hermes is another matter. 2nd day waiting and still no message on when they will call.
Alan Mitchell
28-Nov-2018
EXCELLENT SERVICE PARCEL COLLECTED ON TIME AND DELIVERED ON TIME, MISTAKE MADE BY ME WAS EASILY CORRECTED BY CUSTOMER SERVICES AT NO COST.