Customer Reviews
4.7 out of 5 based on 2347 user ratings
works with the independent review site Feefo to collect and publish customer reviews.
- All our customers can leave a review
- We welcome all feedback and we publish all reviews good and bad
- You can read all reviews on the Feefo website
Excellent 4.7 Out of 5
2347 Customer Reviews
Featured Reviews
nic mauduit
14-Nov-2018
best deal finder
best deal finder, a lot cheaper than by ordering directly... how do they manage it? thank you!
RODNEY ALEXIS
14-Nov-2018
I thought the service was very reliable and was very quick and hope to used you in the near future
Jacob Heimann
09-Nov-2018
Great
Collected on day they said and delivered on the day they said.
Just didn't email me when it arrived like they were supposed to
ANDREW STANDEN
09-Nov-2018
Brilliant Service
A fantastic price for a large parcel into Eastern Europe, simple and fast to book. Communication is excellent
PAUL WRIGHT
09-Nov-2018
Brilliant, will use again!
Couldn't believe how slick the service was! 1300mm x 700mm x 220mm 17Kgs box picked up from Yorkshire on Wednesday & Delivered to Toronto Thursday morning. Very impressed.
Samantha Brownless
09-Nov-2018
Seamless reliable service on your doorstep
I had my doubts however was proved wrong almost instantaneously. Seamless process coupled with a super reliable service.
Jacob Heimann
09-Nov-2018
Great
Collected on day they said and delivered on the day they said.
Just didn't email me when it arrived like they were supposed to
Zander Duncan
09-Nov-2018
They picked up and deliverd when asked to so can't ask for more than that,was spot on.
Ian Davis
09-Nov-2018
Excellent service
Very quick collection and delivery. Hermes tracking is also updated promptly making for a stress free transaction.
Mary Fox
07-Nov-2018
Excellent result with the delivery of my parcel. Collected on time and delivered on time
Reviews (0)
nic mauduit
14-Nov-2018
best deal finder
best deal finder, a lot cheaper than by ordering directly... how do they manage it? thank you!
RODNEY ALEXIS
14-Nov-2018
I thought the service was very reliable and was very quick and hope to used you in the near future
Stephen Davies
14-Nov-2018
They couldn't help me with a 'no show' from a TNT driver but did refund me
They booked a parcel to collect from Gran Canaria to uk using TNT.
TNT failed to turn up to collect but they maintained they did turn up and the customs documentation was not attached which is totally untrue. When I asked ParcelCompare to provide proof of the attempted collection, they couldn't obtain this from TNT. However, my biggest issue with ParcelCompare was their response to my emails which I thought were informative in helping them resolve the situation with TNT, but ParcelCompare staff just kept ignoring what I said and repeating - please re-book the collection at a cost of £12. I lost confidence so asked to cancel the delivery and to be fair, they gave me a full refund. I'd have preferred the delivery though as it wasted a fair chunk of time emailing to get no result. I made other arrangements in the end. I may have just been unlucky and may consider them again if I had no other option.
Jacob Heimann
09-Nov-2018
Great
Collected on day they said and delivered on the day they said.
Just didn't email me when it arrived like they were supposed to
ANDREW STANDEN
09-Nov-2018
Brilliant Service
A fantastic price for a large parcel into Eastern Europe, simple and fast to book. Communication is excellent
PAUL WRIGHT
09-Nov-2018
Brilliant, will use again!
Couldn't believe how slick the service was! 1300mm x 700mm x 220mm 17Kgs box picked up from Yorkshire on Wednesday & Delivered to Toronto Thursday morning. Very impressed.
Samantha Brownless
09-Nov-2018
Seamless reliable service on your doorstep
I had my doubts however was proved wrong almost instantaneously. Seamless process coupled with a super reliable service.
Jacob Heimann
09-Nov-2018
Great
Collected on day they said and delivered on the day they said.
Just didn't email me when it arrived like they were supposed to
Zander Duncan
09-Nov-2018
They picked up and deliverd when asked to so can't ask for more than that,was spot on.
Ian Davis
09-Nov-2018
Excellent service
Very quick collection and delivery. Hermes tracking is also updated promptly making for a stress free transaction.