Prohibited Items


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The following articles are prohibited from shipment to all countries served by

  • Acids
  • Aerosols
  • Aftershave
  • Alcoholic beverages
  • Animal skins (non-domesticated)
  • Articles of exceptional value (e.g., works of art, antiques, precious stones, gold and silver)
  • Batteries containing liquid
  • Bleach
  • Cash
  • Compressed Gas
  • Dangerous goods / Hazardous materials (following IATA regulations for Express and Expedited, and following ADR regulations for Standard)
  • Explosives
  • Firearms or air rifles
  • Flammable products of any type
  • Furs
  • Ignitable Gas
  • Incapacitating Sprays
  • Ink or Toner Cartridges
  • Ivory and ivory products
  • Knives or weapons
  • Live animals
  • Meat or animal products
  • Money and negotiable items
  • Nail Varnish
  • Passports
  • Perfume, aftershave and other fragrances
  • Plants
  • Poisons
  • Pornographic materials
  • Seeds
  • Tobacco and tobacco products
  • Hoverboards prohibited with DHL, FedEx, UPS & TNT
  • TV's prohibited with TNT and Hermes
  • White goods (Such as cookers/fridges/washing machines)

Also prohibited are: goods moving under ATA Carnet and all temporary exports and imports; goods moving under FCR, FCT and CAD (Cash Against Document); shipments with inherent vice, which by their nature are likely to soil, impair or damage persons, merchandise or equipment; goods, the carriage of which is prohibited by law in the country of origin, transit or destination (e.g. ivory and ivory products), goods which attract excise duty (e.g. spirits) or which require special facilities, safety precautions or permits. Under applicable law, certain goods may be transported only under prescribed conditions and certain goods are prohibited from transportation by air (e.g. liquids in glass containers).

It is the shipper's responsibility to comply with current government regulations or laws applicable in each country. Shipments are subject to inspection and possible delay by customs or representatives of other government authorities.

We reserve the right to refuse or suspend transportation of any package which does not set out contact details for shipper and receiver and of goods which, in our opinion, are not practicable for transportation or are not adequately described, classified or packed and labelled in a manner suitable for transportation and accompanied by necessary documentation.

We will not transport any goods which are prohibited by law or regulation of any federal, state or local government in the origin or destination countries or which may breach any applicable export, import or other laws or endanger the safety of our employees, agents and subcontractors or the means of transportation or,which in our opinion, soil, paint or otherwise damage other goods or equipment or which are economically or operationally impractical to transport.

Damaged Goods

adheres to the air transportation regulations outlined by the International Air Transport Association (IATA) and to the road transportation regulations outlined by the UN ADR and does not accept Dangerous Goods in its system- nationally or internationally. Local national regulations also apply for road transport.

Individuals or businesses which ship Dangerous Goods without appropriate labelling documentation and packaging can face significant financial and legal penalties. It is also important to remember the following when shipping with :

If you are reusing packaging or cartons, please ensure that all old labelling is removed. Any dangerous goods labels on a package will cause the shipment to be held and inspected, causing service delays and Inconvenience to you and your customer.

If you are shipping goods that could be potentially seen as Dangerous Goods, but are not, because of their unusual name, appearance etc, it is advantageous to clearly declare on the shipping documentation that the goods are classified as Dangerous Goods. This will ensure the shipment is not delayed unnecessarily. Any misdeclaration will lead to strong penalties for the shipper.

TNT Prohibited Items

  • Ladders
  • Kyaks/canoes
  • Carpet/underlay
  • Trees
  • Vehicle tyres
  • Bed/mattresses
  • Unwrapped metal
  • Engines not crated (Palletised engines are not accepted by TNT).
  • Live animals
  • Shed/fence panels/greenhouses
  • Unboxed furniture
  • Ashes/human remains
  • 2 person lift items
  • Illegal substances
  • Human organs
  • Counterfiet items
  • Hoverboards

Hermes Prohibited Items

  • All tickets including travel and events
  • Antiques (objects over 100 years old)
  • Any foods solid or liquid contained in glass or ceramics - (all liquids are prohibited)
  • Bankers drafts
  • Bearer securities including share warrants
  • Bonds or relative coupons un-franked postage or revenue stamps (except a revenue stamp embossed or impressed on an instrument which has been executed)
  • Cameras
  • Ceramic or composite items of any description including without limitation glass, mirrored items, crystal, ceramics, porcelain, plaster, marble, china, stone, slate, resin, granite, concrete (or any item containing these materials)
  • Chilled food
  • Coupons, Vouchers, Tokens, Stamps
  • Credit cards / debit cards
  • Currency notes or coins
  • Eggs
  • Flat packed furniture with sharp metal edges
  • Fossils, Stones, Stoneware
  • Frozen food
  • Furniture (Unless flat packed)
  • Human and animal remains including, without limitation, ashes
  • Items which can be exchanged by themselves or with any other item for money or goods or services
  • Items which have been strapped together
  • Lighting
  • Lottery tickets, scratch cards or similar
  • Marble or any stone derivative
  • Musical instrument hard cases and suitcases when used as external packaging
  • Musical instruments
  • National insurance stamps
  • Paintings/Canvas Prints
  • Perishable food
  • Perishable goods
  • Resin items, amber and composites
  • Scripts or subscription certificates
  • SIM cards
  • Spectacles
  • Telescope
  • Uncrossed postal orders which do not state to whom they are to be paid
  • Magnetised Material
  • Miscellaneous Manufactured Articles
  • Misleading Endorsements
  • Oxidising Substances and Organic Peroxide
  • Pathogens
  • Monitors

DPD Prohibited Items

  • Dangerous goods
  • Hazardous goods
  • Flammable goods
  • Live or dead animals
  • Perishable or frozen food
  • Cash (including cheques or vouchers)
  • Jewellery, fur, antiques, works of art or precious metals
  • Negotiable instruments (including cheques and any vouchers with a face value)
  • Glass (porcelain, earthenware or other similar materials)
  • Documents which can be exchanged for cash or goods
  • Televisions or monitors with screens larger than 37"
  • Any goods which require temperature controlled transport
  • Non excepted batteries
  • Liquids
  • Pornography
  • Firearms
  • Personal effects (suitcases or personal belongings)
  • Shipments sent in wooden boxes
  • Any goods prohibited by the law or regulation of any government or public or local authority of any country where the goods are carried

UPS Prohibited Items

  • LCD and flat screens TVs of 32 inches or larger are not accepted by UPS (manufacturers require upright position during transport which UPS cannot guarantee)
  • Personal effects (suitcases or personal belongings)
  • Perishable goods
  • Unaccompanied baggage (except via MBE Centres to selected countries)
  • Watches exceeding the value of 500USD