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Shipment status

If you want to know the status of a shipment please enter your tracking ID on the tracking page.

Tracking page

Shipment queries

If you have a query about a shipment, the fastest way to find your answer is by checking our support site.

Support site

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Query not listed? Tell us your query

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If your query relates to an existing order, it will be prioritised by our support team

You will get a quicker response by selecting the right query topic