offers £50 free cover on every shipment*, additional enhanced cover can be purchased up to a maximum value of £50,000.
It’s important to be aware that there are a number of products which are not suitable for shipping via a parcel carrier, such as white goods, furniture, and products containing glass. These items are considered non-compensation items, which we do not offer enhanced cover for.
However, if you contact us in advance of shipping, and provide images of the packaging that you have used, if we are satisfied that the goods have been professionally packaged and are safe for transportation then we will offer enhanced cover even for products listed on our non-compensation list.
Please also be aware that if your package is damaged in transit, if the packaging is found to be insufficient, then you will not be entitled to claim.
Learn more about our enhanced cover for loss and damage
*excluding Hermes deliveries