Question 1

Completing customs paperwork

Accepted Answer

What is a commercial invoice or customs invoice? What information do I need for my Customs paperwork? Are there any exemptions to customs and duty fees? Paying customs and duties charges in advance Can I get a copy of the customs paperwork?

Question 2

Customs duty

Accepted Answer

About Customs Duty and Tax What is a tariff code? How much tax will the receiver have to pay? Why is my receiver being asked to pay Duty & Tax? Can the shipper pay the duty and tax on the recipient’s behalf? Import fees on delivery What happens if the receiver refuses to pay customs duties? Do charities have to pay duty and tax?

Question 3

Tax IDs & specialist customs docs

Accepted Answer

What is a Tax ID Number? Why do I need to provide a Tax ID? What if I don’t know or can’t provide the recipient’s Tax ID? Ship to the EU using a EORI Number? Ship to the EU using an IOSS Using a SAD form Use an ATR Certificate Update on German Customs & Tax Regulations for DDP Shipments

Question 4

Customs clearance issues

Accepted Answer

My goods are stuck in customs, what do I do?

Question 5

Tariff Codes

Accepted Answer

Understanding Tariff Codes (HS Codes)

Question 6

EU Shipping Changes 2026: Individuals

Accepted Answer

Sending a gift to family or friends in the EU Do the new data rules affect private senders? Tips for private senders When did the EU shipping changes start? Is the handling fee charged per parcel or per item? Does the €2 handling fee apply above €150? Does IOSS registration avoid the €3 duty or the €2 fee? Are gifts exempt? What happens if a parcel has missing product data?

Question 7

EU Shipping Changes 2026: businesses

Accepted Answer

What an EU parcel now costs you or your customer Product Identifiers: mandatory from 1 November 2026 What your business should do What hasn't changed